Leading companies in the age of AI agents

Leading companies in the age of AI agents

2025: a new stage in digital transformation

Artificial intelligence is redefining the business landscape in 2025, with the emergence of a new organizational model: the advanced enterprise. How can European SMEs seize this opportunity to stay competitive?

The year 2025: tipping point for AI in business

The Work Trend Index 2025 marks a decisive turning point in the evolution of artificial intelligence in the enterprise. According to the study, 82% of global executives see 2025 as a decisive year for rethinking their operational strategies. In France, this figure rises to 73% of decision-makers.

This year marks the advent of Frontier Firms, a new organizational model structured around on-demand intelligence and powered by hybrid human-IA teams.

What will a cutting-edge company look like in 2025?

Leading companies stand out for their ability to integrate AI at all levels of their organization, to :

  • Grow faster
  • Operate with greater agility
  • Generate more value in less time

A telling finding: according to the report 71% of employees within these organizations say their business is thriving, compared to just 37% globally. This significant difference underlines the competitive advantage conferred by the strategic adoption of AI.

Intelligence on demand: a new growth driver

Intelligence is no longer limited by available human resources. It is becoming an essential asset, abundant and adaptable according to need. This evolution responds to a paradox of today's professional world:

  • 53% of executives want to increase productivity
  • 80% of employees lack the time or energy to accomplish their tasks

Faced with this challenge, 82% of global executives plan to use a digital workforce in the next 12 to 18 months. In France, this figure rises to 71% of decision-makers.

The three phases of AI-driven transformation

The transition to a state-of-the-art business model is structured around three distinct phases:

  1. Phase 1 - Human with Assistant: Every employee benefits from an AI assistant to improve personal efficiency.
  2. Phase 2 - Human-Agent Teams: AI agents integrate into teams as "digital colleagues", taking on specific tasks under human supervision.
  3. Phase 3 - Human Direction, Agent-Based Operation: Humans define strategic directions while AI agents execute operational processes, consulting humans only when necessary.

Currently, 46% of global executives (35% in France) say their organization is already using AI agents to fully automate certain workflows or business processes.

Implications for European SMEs: challenges and opportunities

Rapidly accelerating adoption

For European SMEs, AI represents both a challenge and a major opportunity. According to Bpifrance, 31% of French SMEs with fewer than 250 employees were using generative AI at the end of 2024 - a rate that has doubled in just one year.

This trend is in line with the findings ofa Eurochambres survey of 42,000 European companies, underlining the need to "implement decisive measures to defend Europe's competitiveness".

New skills and strategic roles

AI literacy will be the most sought-after skill by 2025. Faced with this need :

  • 78% of executives plan to hire for AI-specific positions
  • Three roles emerge as particularly strategic:
    • IA trainer (32%)
    • AI data specialist (32%)
    • AI security specialist (31%)

For SMEs with limited resources, 47% of managers rank upgrading the skills of existing employees as a strategic priority for the next 12-18 months.

The perception gap between managers and employees

A significant gap exists between managers' and employees' perceptions of AI:

  • 57% of French executives consider themselves familiar with AI agents, compared with only 40% of employees
  • 79% of French managers believe AI will accelerate their careers, versus 67% of employees

For European SMBs, bridging this perception gap is essential if they are to succeed in their digital transformation, at a time when 66% of European SMB managers already rank optimizing their IT tools as a strategic priority.

A solution to recruitment challenges

Against a backdrop of slowing recruitment in France ( -12.5% drop in hiring intentions in 2025 according to France Travail), AI is a suitable response for SMEs facing recruitment difficulties.

The Gorillias approach: a third way for SMEs

Technological independence as a strategic challenge

While over 35% of French companies are now integrating AI, the majority are becoming dependent on solutions offered by American tech giants. Gorillias proposes an alternative:

  • Neither generic like BigTech platforms
  • Not prohibitively expensive, like fully customized solutions

This position is particularly relevant in the light of the Work Trend Index 2025. In a world where AI is becoming a decisive competitive advantage, technological independence is a major strategic challenge for European SMEs.

Business-oriented AI agents for each department

IA agents specialized by function respond precisely to the specific needs of each department. Our approach enables you to develop :

  • Marketing: extract strategic insights, simulate scenarios, predict results
  • Customer service: Real-time analysis of customer data for personalized recommendations
  • Strategic intelligence: Anticipating competitive trends and threats
  • Sales forces: Sales cycle optimization and advanced prospect segmentation
  • Communication: Improving message consistency and analyzing engagement
  • Innovation: Identifying untapped market opportunities

This business approach enables SMEs to integrate AI in a gradual, targeted way, starting with the functions where the impact will be most immediate.

Conclusion: towards a successful AI-human synergy

The conclusions of the Work Trend Index 2025 confirm that we have fully entered the era of AI in business. For European SMEs, the issue is no longer whether AI should be integrated, but how to integrate it effectively while preserving their strategic autonomy.

The combination of cutting-edge technology and human support enables SMEs to tackle their digital transformation with confidence. As a committed player in the AI ecosystem, Gorillias continues to support SMEs in this major transition, with solutions tailored to their specific needs and economic reality.

Would you like to understand how to effectively integrate bespoke AI agents into your teams, boost your productivity and preserve your technological independence? Our experts are at your disposal for a personalized AI diagnosis.

Contact Gorillias today and find out how AI can become the engine of your growth in 2025.

France, future leader in AI?

France, future leader in AI?

It's been a busy week for AI from the public authorities' point of view: after the birth of theAI Act the European the AI Commission's report Commission was published on March 13, 2024 and submitted to the French President.

A report that takes stock of the current situation and makes 25 recommendations for the country to take advantage of AI opportunities while controlling the risks.

We already knew: France is lagging behind in the adoption of AI... and that's not good news.

The report therefore aims first and foremost to "de-demonize AI without idealizing it". It stresses that the benefits of AI will not be automatic, but will depend on political choices and collective commitment.

Let's start with the facts:

 Significant growth potential

According to the report, AI could have a major economic impact. It could double France's annual growth thanks to the automation of certain tasks. After 10 years, GDP could increase by 250 to 420 billion euros, equivalent to today's industry.

Beyond this transitory effect linked to automation, AI also seems to accelerate innovation in a more perennial way. By facilitating the emergence of new products, services and models, it could induce a permanent increase in the rate of growth.

However, these gains are not guaranteed. Recent history shows that France has benefited little from the digital revolution, unlike the United States. To take advantage of AI, appropriate public policies will be needed, in terms of innovation, industry, competition, training, etc.

French companies lag behind

To date, France and Europe are clearly lagging behind in AI. Investment is 3 to 4 times lower than in the United States, on a comparable wealth basis. Only a handful of European companies are positioned in the AI value chain, and none of them are world leaders.

This delay poses a risk of economic downgrading. On the one hand, France could miss out on the AI economy and see its value captured by other countries. On the other hand, existing companies could lose competitiveness to new players.

To close this gap, the report recommends massively redirecting savings towards innovation, with the creation of a €10 billion "France IA" fund. It also recommends facilitating access to data, particularly personal data, making France a major hub for computing power, and supporting an open ecosystem of AI developers.

Contrasting effects on employment

As far as employment is concerned, the report estimates that AI will have an overall positive effect in France, despite uncertainties. On the one hand, the automation enabled by AI will eliminate some jobs, particularly those consisting of routine tasks. But on the other hand, AI should also create jobs in new professions as well as in existing ones.

An empirical study conducted on French companies shows that those who adopt AI see their total employment increase more than others. This positive effect is explained by the fact that AI replaces tasks, not jobs in their entirety. Only 5% of jobs can be directly replaced by AI.

However, this effect is not uniform. Certain administrative and commercial professions seem more exposed to job cuts. And self-employed workers performing easily automatable tasks could face increased competition from AI.

Beyond the effect on employment volume, AI could also widen inequalities. Companies that adopt AI tend to hire more highly skilled and technical profiles, which are better paid. But conversely, AI also seems to benefit the least skilled or productive workers initially.

To support these transformations, the report stresses the importance of initial and continuing training. It recommends investing in observation and research into the impact of AI on employment. Social dialogue is also seen as essential to building AI uses in a partnership-based way.

Impact on daily life

A technology that's already very present

Beyond the economic sphere, AI is increasingly present in our daily lives. According to a survey, 55% of French people say they are familiar with ChatGPT one year after its launch. But AI applications go far beyond that: facial recognition, translation, content recommendation, voice assistants and more.

This omnipresence arouses both fascination and fear in public opinion. 77% of French people see AI as a real revolution, but 68% are in favor of a pause in its development. This ambivalence is nothing new. In the past, many innovations (trains, electricity, etc.) have aroused fears, sometimes unfounded, sometimes justified.

To promote the acceptability of AI, the report calls for educational work and public debate. It recommends launching a vast plan to raise awareness and train the nation, drawing in particular on education and research.

Increasingly present personal assistants

Among the consumer applications of AI, voice assistants like Siri or Alexa are having a growing impact on our daily lives. They enable many tasks to be carried out without human intervention: listening to music, obtaining information, controlling connected objects, etc.

In the field of customer service, conversational agents are also developing rapidly. They are capable of answering basic questions in a fluid, natural way. Their deployment enables companies to reduce costs and improve service availability.

In the future, personal assistants are set to become increasingly intelligent and autonomous. They could become true everyday companions, capable of learning our preferences and anticipating our needs. Their mode of interaction should also evolve towards more natural, integrated interfaces.

Impacts on mobility and health

Two areas where AI could have a major impact are mobility and healthcare. The development of autonomous vehicles promises to radically transform the way we travel. It could reduce accidents, smooth traffic flow, facilitate parking and even reorganize urban space.

In healthcare, AI is opening up new perspectives in diagnostics, personalized medicine, epidemiology and prevention. Medical decision-support tools are being developed, capable, for example, of detecting cancers on the basis of imagery. Ultimately, AI could enable continuous, personalized monitoring of each patient.

However, these innovations also raise ethical and liability issues. They will require us to adapt our legal and insurance frameworks. The protection of highly sensitive health data will be a major challenge. The report calls for a societal debate on these issues.

Energy-hungry technology

Another challenge for AI is its environmental impact. Training large-scale AI models consumes large amounts of energy. According to one estimate, AI could consume between 85 and 134 TWh of electricity worldwide by 2027, equivalent to the consumption of Sweden.

This consumption is linked to the computing power required, which relies on energy-hungry processors. Their production also has an environmental impact, due to the extraction of rare materials. However, processors dedicated to AI represent only a tiny fraction of global production.

Faced with this challenge, the report calls for France to become a pioneer in sustainable AI. It recommends greater transparency on the environmental impact of models, directing research towards more sober solutions, and mobilizing AI itself to accelerate the ecological transition.

The 25 recommendations and 7 priorities (in blue to speed things up):

  1. Launch an AI awareness and training plan for the nation to create the conditions for collective ownership of the issues.
  2. Invest massively in digital companies and business transformation, notably via the creation of a €10 billion "France & AI" fund, to support the French AI ecosystem.
  3. Make France and Europe a major center of computing power, in the short and medium term.
  4. Transforming the approach to personal data to continue to protect while facilitating innovation.
  5. Promote French culture by providing access to cultural content while respecting intellectual property rights.
  6. Assert the principle of an "AI exception" in public research to boost its attractiveness.
  7. Structure a coherent diplomatic initiative aimed at founding global AI governance.
  8. Generalize AI deployment in all higher education courses and acculturate students in secondary schools.
  9. Invest in continuing vocational training for the workforce and training schemes around AI.
  10. Make social dialogue and co-construction the cornerstone of AI use.
  11. Equipping public agents to transform administration with AI.
  12. Better care thanks to AI by giving more time to care.
  13. Better education thanks to AI via individualized student support.
  14. Sovereign computing capabilities.
  15. Access quality data.
  16. Attract talent to build the technologies and uses of tomorrow.
  17. Massively deploy AI in the economy.
  18. Build the international governance of AI that is lacking today.
  19. Develop an AI systems evaluation capability in France.
  20. Avoid dominant competitive positions.
  21. Facilitate the training of AI models while respecting intellectual property rights.
  22. Greater transparency on the environmental impact of AI models.
  23. Directing research towards more sober AI solutions.
  24. Mobilizing AI itself to accelerate the ecological transition.
  25. Create a "1% AI" solidarity mechanism for developing countries.

What do we think?

While the report and the definition of the issues surrounding the AI revolution already underway are accurate, the 25 (!) recommendations have an incantatory air that can leave one dreaming...

And unsurprisingly, the temptation to regulate what doesn't yet exist is always present in the subtext, with, let's say... uncertain economic impacts, already seen in the recent past(cuckoo RGPD).

Nevertheless, let's remain optimistic: as the report points out, France has a number of strengths, but must act quickly and decisively if it is not to fall behind.

A certain band of gorillas 🦍 is already at work 😁.

And what do you think? We'd love your opinion.

AI, the world and France: who's prepared?

AI, the world and France: who's prepared?

Cisco's AI Readiness Index surveyed over 8,000 companies in 30 countries to assess their readiness to adopt and exploit artificial intelligence.

The methodology is based on the analysis of 49 indicators divided into 6 pillars: AI strategy, infrastructure, data, talent, governance and corporate culture. An overall AI readiness score is assigned to each company.On this basis, Cisco has classified companies into 4 categories: Pioneers (fully ready), Hunters (moderately ready), Followers (not very ready) and Laggards (not ready).Key global results
  • Only 14% of companies worldwide are fully prepared to integrate AI.
  • 36% are moderately prepared, 32% have limited preparation and 18% are unprepared.
  • The best-prepared sectors are technology (28% Pioneers), financial services (17%) and professional services (16%).
  • Asia-Pacific leads the way with 20% of Pioneer companies, followed by Europe (12%) and the Americas (10%).

Results in France and Europe

    • Only 8% of European companies are fully prepared to integrate AI.
    • France is lagging behind, with only 4% of companies being "Pioneers", ranking second to last in Europe.
    • The European leaders are Sweden (22%), the UK (10%), Germany and Switzerland (7% each).

Pillar analysis in France

AI strategy

    • 59% of French companies have an AI strategy or are in the process of developing one.

Infrastructure

    • Only 17% of companies have networks that are flexible enough to meet the demands of AI.

Data

    • 21% of French companies have a concrete AI regulation. 53% have a "moderate" regulation.

Talents

    • 87% of companies plan to train or recruit AI specialists in the next 3 years.

Governance

    • 6% of companies are considered "Pioneers" in AI governance.

Corporate culture

    • 18% of companies have a "Pioneering" corporate culture, favorable to AI adoption.

Recommendations

The study highlights the need for French companies :
  • Adopt an AI strategy aligned with business objectives
  • Strengthen network and cloud infrastructures
  • Invest in data and data governance
  • Train teams in AI
  • Establish a culture of innovation and collaboration
  • The stakes are therefore high if we are not to fall behind the technology leaders in the AI race.

    [UPDATE] To find out more, discover our summary of the Artificial Intelligence Commission report