
Leading companies in the age of AI agents
2025: a new stage in digital transformation
Artificial intelligence is redefining the business landscape in 2025, with the emergence of a new organizational model: the advanced enterprise. How can European SMEs seize this opportunity to stay competitive?
The year 2025: tipping point for AI in business
The Work Trend Index 2025 marks a decisive turning point in the evolution of artificial intelligence in the enterprise. According to the study, 82% of global executives see 2025 as a decisive year for rethinking their operational strategies. In France, this figure rises to 73% of decision-makers.
This year marks the advent of Frontier Firms, a new organizational model structured around on-demand intelligence and powered by hybrid human-IA teams.
What will a cutting-edge company look like in 2025?
Leading companies stand out for their ability to integrate AI at all levels of their organization, to :
- Grow faster
- Operate with greater agility
- Generate more value in less time
A telling finding: according to the report 71% of employees within these organizations say their business is thriving, compared to just 37% globally. This significant difference underlines the competitive advantage conferred by the strategic adoption of AI.
Intelligence on demand: a new growth driver
Intelligence is no longer limited by available human resources. It is becoming an essential asset, abundant and adaptable according to need. This evolution responds to a paradox of today's professional world:
- 53% of executives want to increase productivity
- 80% of employees lack the time or energy to accomplish their tasks
Faced with this challenge, 82% of global executives plan to use a digital workforce in the next 12 to 18 months. In France, this figure rises to 71% of decision-makers.
The three phases of AI-driven transformation
The transition to a state-of-the-art business model is structured around three distinct phases:
- Phase 1 - Human with Assistant: Every employee benefits from an AI assistant to improve personal efficiency.
- Phase 2 - Human-Agent Teams: AI agents integrate into teams as "digital colleagues", taking on specific tasks under human supervision.
- Phase 3 - Human Direction, Agent-Based Operation: Humans define strategic directions while AI agents execute operational processes, consulting humans only when necessary.
Currently, 46% of global executives (35% in France) say their organization is already using AI agents to fully automate certain workflows or business processes.
Implications for European SMEs: challenges and opportunities
Rapidly accelerating adoption
For European SMEs, AI represents both a challenge and a major opportunity. According to Bpifrance, 31% of French SMEs with fewer than 250 employees were using generative AI at the end of 2024 - a rate that has doubled in just one year.
This trend is in line with the findings ofa Eurochambres survey of 42,000 European companies, underlining the need to "implement decisive measures to defend Europe's competitiveness".
New skills and strategic roles
AI literacy will be the most sought-after skill by 2025. Faced with this need :
- 78% of executives plan to hire for AI-specific positions
- Three roles emerge as particularly strategic:
- IA trainer (32%)
- AI data specialist (32%)
- AI security specialist (31%)
For SMEs with limited resources, 47% of managers rank upgrading the skills of existing employees as a strategic priority for the next 12-18 months.
The perception gap between managers and employees
A significant gap exists between managers' and employees' perceptions of AI:
- 57% of French executives consider themselves familiar with AI agents, compared with only 40% of employees
- 79% of French managers believe AI will accelerate their careers, versus 67% of employees
For European SMBs, bridging this perception gap is essential if they are to succeed in their digital transformation, at a time when 66% of European SMB managers already rank optimizing their IT tools as a strategic priority.
A solution to recruitment challenges
Against a backdrop of slowing recruitment in France ( -12.5% drop in hiring intentions in 2025 according to France Travail), AI is a suitable response for SMEs facing recruitment difficulties.
The Gorillias approach: a third way for SMEs
Technological independence as a strategic challenge
While over 35% of French companies are now integrating AI, the majority are becoming dependent on solutions offered by American tech giants. Gorillias proposes an alternative:
- Neither generic like BigTech platforms
- Not prohibitively expensive, like fully customized solutions
This position is particularly relevant in the light of the Work Trend Index 2025. In a world where AI is becoming a decisive competitive advantage, technological independence is a major strategic challenge for European SMEs.
Business-oriented AI agents for each department
IA agents specialized by function respond precisely to the specific needs of each department. Our approach enables you to develop :
- Marketing: extract strategic insights, simulate scenarios, predict results
- Customer service: Real-time analysis of customer data for personalized recommendations
- Strategic intelligence: Anticipating competitive trends and threats
- Sales forces: Sales cycle optimization and advanced prospect segmentation
- Communication: Improving message consistency and analyzing engagement
- Innovation: Identifying untapped market opportunities
This business approach enables SMEs to integrate AI in a gradual, targeted way, starting with the functions where the impact will be most immediate.
Conclusion: towards a successful AI-human synergy
The conclusions of the Work Trend Index 2025 confirm that we have fully entered the era of AI in business. For European SMEs, the issue is no longer whether AI should be integrated, but how to integrate it effectively while preserving their strategic autonomy.
The combination of cutting-edge technology and human support enables SMEs to tackle their digital transformation with confidence. As a committed player in the AI ecosystem, Gorillias continues to support SMEs in this major transition, with solutions tailored to their specific needs and economic reality.
Would you like to understand how to effectively integrate bespoke AI agents into your teams, boost your productivity and preserve your technological independence? Our experts are at your disposal for a personalized AI diagnosis.